Delivery Information
Our processing time is typically 1-3 business days (excluding shipping). If you place your order before 12:30 PM CET, it will be packed and shipped the same day.
Your delivery options depend on your location.
If you are located in Denmark, please visit the danish website.
About delivery time:
You can stay updated on your parcel by following the tracking link in your shipment e-mail (you will receive this notification as soon as we have processed and shipped your order).
Shipping rates & delivery time to Germany
DHL courier service – 9€
Standard delivery time: 2-4 business days
Shipping rates & delivery time to Sweden
GLS courier service – 9€
Standard delivery time: 3-5 business days
Shipping rates & delivery time to The Netherlands
GLS courier service – 9€
Standard delivery time: 3-5 business days
Shipping rates & delivery time to other countries within EU
GLS courier service – 15€
Standard delivery time: 3-6 business days
Shipping rates & delivery time to Norway & Switzerland
GLS courier service – 20€
Standard delivery time: 3-5 business days
You can stay updated on your parcel by following the tracking link in your shipment e-mail (you will receive this notification as soon as we have processed and shipped your order).
Shipping rates to Greenland, The Faroe Island and Iceland
We also ship to Greenland, the Faroe Islands and Iceland. The prices for shipments to these destinations are EUR 25.00 / DKK 190.00 and are delivered by GLS.
Shipping rates & delivery time to the United Kingdom
Standard home delivery with UPS: 20€
Delivery time is usually 5-8 business days, but may be longer due to customs and Brexit-related challenges. You can stay updated by following the tracking link in your shipment e-mail (you will receive this notification as soon as we have processed and shipped your order).
Attention UK customers
Please note that, since the UK is no longer a part of the EU, different terms and conditions apply to your order.
When an order is shipped to a customer living outside the EU, an additional import VAT and duties will be added by local authorities. The recipient is liable to pay these upon delivery. In addition to this, UPS may charge a handling fee. We are letting you know in order for you to make an informed decision before placing an order with us. Please note that we are unable to calculate or estimate the total amount.
For further information on UK taxes and duties, please see www.gov.uk
Shipping rates & delivery time for countries outside the EU
Standard home delivery with UPS – 30 €
Standard delivery time: 3-6 days.
Packages are delivered DDU (Door Delivery Duty Unpaid) and may be delayed in customs. You can stay updated on your shipment by following the tracking link in your shipment e-mail (you will receive this notification as soon as we have processed and shipped your order).
Please note that for all orders shipped to customers outside the EU, the recipient is liable to pay any local taxes and import duties that may occur upon delivery.
Shipping rates & delivery time to Denmark
GLS pakkeshop – 29 DKK
GLS Private – 39 DKK
Post Danmark – 49 DKK
Standard delivery time 1-2 days.
We ship to the Faroe Islands, Iceland and Greenland. Shipping rates for these locations are 20-29 euro and parcels are delivered by GLS.
Please note:
Orders delivered to countries outside the EC fiscal (VAT) area will not have VAT (DK Tax) charged to them. Also note that, depending on your order and country, you will be liable to pay local taxes and duties upon receiving your order, for which Aiayu ApS cannot accept liability. The refusal to pay such fees will cause a full cancellation of the order. Transportation costs and custom clearance costs associated with a cancellation will be deducted from the total amount refunded to you.
